Reduced Fear Vet Visits

Reduced-Fear Vet Visits in Harrisonburg, VA

A Comprehensive Approach to Ensure Your Pet’s Peace of Mind

A pet's fear and anxiety can have significant effects on their health and overall well-being while making it difficult to bring them to a veterinarian for necessary care. At Heartland Veterinary Clinic, we have launched a reduced-fear initiative to minimize the stress and fear your pets feel when visiting the vet. This initiative has resulted in some changes to our clinic, as noted below. Take a moment to familiarize yourself with our fear prevention tips before your pet’s appointment!

New to Heartland Veterinary Clinic? Make sure to fill out a New Client Form before your first appointment.

En Espanol: Registro de cliente

En Espanol: Registro de nuevo paciente

Call (540) 208-5415 to learn more about our reduced-fear initiative. We accept clients from throughout Rockingham County and the surrounding areas.

At-Home Preparation

A fear-free vet visit starts at home. By taking certain stress-prevention steps before you bring your cat into our office, you can reduce their anxiety and help the appointment proceed smoothly.

We recommend that you:

  • Use your cat's carrier as a daily part of their routine
  • Practice trips for dogs or cats to acclimate to the car
  • "Treat visits" to your vet, especially for dogs
  • Use of appeasing pheromones or other supplements if needed for trips
  • "Fasting" before a vet visit, then feeding during the visit
  • Stress can be contagious to pets, do not be nervous "for" your pet

Changes to Our Clinic

As part of our reduced-fear initiative, we have taken steps to improve our patients’ experience within our facilities. This includes some physical changes to our clinic and some changes to our workflow/protocol.

We have:

  • ​Created a separate waiting area, exam rooms, treatment room, and ward for cats and dogs
  • Separated these spaces to minimize noise and prevent smells from spreading
  • Changed the pattern of appointments to minimize stress before the exam
  • Employing special handling techniques with patients who show signs of stress
  • Introduced the use of appeasing pheromones and warm towels to minimize stress when needed
  • Started taking rectal temperatures or fecal loop samples only when necessary

Changes for Clients When Visiting

In addition to physical and workflow changes, we have also implemented some changes that affect clients when visiting us for an appointment.

Please note that:

  • After checking in at the main lobby, clients will go over to the "Cat Lobby" to await the technician (for cat-only visits)
  • After the doctor and technician are done, a receptionist will come to the exam room for check-out and invoicing (for cat-only visits)
  • For those pets it may help, clients can elect to wait in their cars after checking in
  • If your dog is overly excited or nervous, we will have you wait in an exam room when possible

At Heartland Veterinary Clinic in Harrisonburg, we are committed to ensuring that your pet enjoys a fear-free visit every time.

Call (540) 208-5415 now to schedule an appointment.

Why Trust Us?

  • Supporter of Preventative and Wellness Care

    We want to prevent your pets from any major setbacks in life. It is important that they routinely get checked and cared for to avoid any surprises. We will help educate you on how to make this happen!

  • Convenient Medication Delivery

    Spend more time with pets and family! ​You can shop our online store to have your medication mailed. Orders generally ship directly to you within 3-5 business days.

  • Quality Veterinary Care

    Our state-of-the-art facility has a full in-house laboratory, pharmacy, surgery and laser technology that allows our dedicated staff to practice a wide variety of services for your pet family.

  • Advocates of Reduced Fear Vet Visits

    Heartland has launched a "Reduced Fear Initiative" to minimize the stress and fear that comes with a looming visit to the vet. This not only increases your pet's overall health but minimizes your stress as well.

Does Your Pet Need Attention?

See our hours and request an appointment

Real Stories from Real Owners

Read Our Reviews
  • “Dr. Brian was great.”

    - John A.
  • “Everybody there makes you feel like your pet is the most important one there.”

    - Tammy S.
  • “The staff at heartland is compassionate, takes time to make sure you have your questions answered, and has been flexible when we aren't comfortable with the first option.”

    - Tammy H.