For New Clients/Patients
New Client Registration: Information needed for new client accounts
- En Español: Registro de cliente
- En Español: Registro de nuevo paciente
Hospitalization, Drop-off, and Treatment Consent: Information and consent for non-anesthetic drop off services
Veterinary Disclosure: Document explaining that we are NOT a 24 hour facility
- En Español: Divulgación Veterinaria
For Surgical Patients
Pre-Anesthetic Information and Instructions: What you need to know before anesthesia
Please note: All anesthetic procedures require you to be "checked in" by one of our staff members. At that time, we will review the form(s) below, your requests, questions, and concerns, etc. If you have not "pre-registered", this process may take up to 30 minutes. Please allot enough time, so that you are not having to rush. We now offer pre-registration! Save yourself some time by completing the correct consent form in advance. We also encourage our clients to ask questions in advance, but no worries, we'll answer all the last minute ones too!
- En Español: Información e instrucciones pre-anestésicas
Surgery and Treatment Consent: Information and consent for anesthetic procedures
- En Español: Consentimiento para cirugía y tratamiento
Dental Surgery and Treatment Consent: Information and consent related to your pets dental surgery, radiographs and/or cleaning
- En Español: Cirugía dental y consentimiento de tratamiento
Please allow 24 hours for prescription refills. *This form is for the convenience of our clients who have previously been prescribed a medication by one of our veterinarians. The prescribing veterinarian will review the request, and you will be contacted if it cannot be filled for some reason. Federal and State laws prohibit us from dispensing prescription medications without prior examination of your animal, and current knowledge of your animal's health. Certain medications require periodic blood tests to assure their safety and effectiveness. We will notify you if your pet requires any lab tests.
“Dr. Brian was great.”- John A.
“Everybody there makes you feel like your pet is the most important one there.”- Tammy S.
“The staff at heartland is compassionate, takes time to make sure you have your questions answered, and has been flexible when we aren't comfortable with the first option.”- Tammy H.